In today’s global environment, where businesses must seamlessly integrate across the value chain, our services answer the need to dynamically connect people to information at various levels. Network management is the cornerstone of efficiency and effectiveness as disparate organizations work on varied platforms and systems, resulting in interoperability issues as well as concerns around provisioning, scalability, reliability, security and availability.

We enable you to network your enterprise optimally, improving business effectiveness exponentially by integrating scalable, robust and highly available next-generation networks with value-added services. MIPSOFT offers management services of LAN/WAN/voice infrastructure including devices such as routers, firewalls, network IDS, ACD, CMS, IVR, switches, and hubs, and can support the latest technologies such as MPLS and IP telephony.

MIPSOFT provides 24x7x365 Helpdesk Service both as a stand-alone entity for Networks as well as an integrated Helpdesk across all technology tracks such as Data Center, End User Computing, Network and Security. Issues are resolved through closely blinded process from Incident Detection, Incident classification, aligning to respective severity / priority group & adherence to the committed service levels for resolution Incident closure. This service brings to focus the 24x7x365 Proactive Monitoring of the network devices & systems, thereby pre-empting any downtime caused by violation of device/ system thresholds in terms of CPU, Memory usage, File System usage and other parameters through proactive problem diagnosis, troubleshooting, escalation and resolution.